1. About Our Services

Curaway Health Private Limited is a medical tourism and healthcare facilitation company. We assist patients in connecting with hospitals, doctors, wellness centers, and treatment providers in India and abroad.

👉 We do not provide medical treatment ourselves. All medical services are provided directly by hospitals, clinics, or doctors.

2. Eligibility

• You are at least 18 years old, or
• You are acting on behalf of a minor or dependent with legal consent.

3. Information Accuracy

• You agree to provide true, accurate, and complete information including medical details, contact information, and documents.
• Curaway Health is not responsible for issues arising due to incorrect, incomplete, or false information shared by the user.

4. Medical Disclaimer

• Curaway Health does not guarantee medical outcomes, treatment success, recovery, or results.
• Treatment decisions are solely between the patient and the medical service provider.
• Any medical advice, diagnosis, or treatment is the responsibility of the treating hospital or doctor.

5. Appointments & Treatment Coordination

• Appointments, treatment plans, and costs are subject to confirmation by hospitals and doctors.
• Changes, delays, or cancellations may occur due to medical, administrative, or external factors.
• Curaway Health will make reasonable efforts to coordinate but cannot be held liable for hospital decisions.

6. Payments & Fees

• Facilitation or service fees, if applicable, will be clearly communicated.
• Medical treatment charges are payable directly to hospitals or service providers, unless stated otherwise.
• Curaway Health is not responsible for refunds, disputes, or billing issues related to hospitals or third-party providers.

7. Travel & Visa Assistance

• Any assistance provided for travel, accommodation, or visas is supportive only.
• Grant or rejection of visas is entirely at the discretion of immigration authorities.
• Curaway Health is not responsible for visa denial, travel delays, or immigration issues.

8. Privacy & Data Protection

Your personal and medical information will be handled as per our Privacy Policy. By using our services, you consent to the collection and sharing of necessary data with hospitals, doctors, and partners strictly for service purposes.

9. Third-Party Services

Our website or services may involve third-party hospitals, clinics, labs, travel agents, or partners. Curaway Health is not liable for acts, omissions, negligence, or service quality of third parties.

10. Intellectual Property

All website content, logos, text, graphics, and materials belong to Curaway Health Private Limited. Unauthorized copying, reproduction, or misuse is strictly prohibited.

11. Limitation of Liability

Curaway Health shall not be liable for:

• Medical complications or outcomes
• Financial losses
• Emotional distress
• Travel or visa issues
• Acts of hospitals, doctors, or third parties

Use of our services is at your own discretion and risk.

12. Indemnification

You agree to indemnify and hold harmless Curaway Health, its directors, employees, and partners from any claims, losses, damages, or legal expenses arising from:

• Incorrect information provided by you
• Violation of these Terms
• Disputes with hospitals or service providers

13. Termination

Curaway Health reserves the right to suspend or terminate services or refuse service without notice if there is misuse, misrepresentation, or violation of these Terms.

14. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Indian courts.

15. Changes to Terms

Curaway Health may update these Terms & Conditions at any time. Continued use of services means acceptance of the updated terms.

16. Contact Information

Email: info@curawayhealth.com

Phone: +91 9136958324